Oticon

Employees of Hamilton-based company Oticon completed a range of online courses through learndirect scotland for business, including credit control, writing meeting minutes, essential phone communications skills and customer care.

Oticon manufactures hearing aids for a worldwide market and was recently named European Company of the Year 2003 by the European Business Press Association, a prestigious title previously held by Nokia, BMW and Hugo Boss.

The company has shown commitment to its staff and customers by implementing a range of online training programmes.

Alistair Tait, general manager of Oticon, said: “We are always looking at new and innovative ways to drive the business forward and online learning proved to be an effective method to up-skill our workforce.

“The bite-sized courses provided a productive and enjoyable way for staff to learn new skills within their working environment rather than taking time out to go on a course. I have been encouraged by the positive feedback from staff would recommend online training to other business as a positive alternative to traditional training methods.”