Class 1 Consultants of Kilmacolm is a company that specialises in assisting organisations to achieve business results through developing their processes, procedures and their people. Class 1 combines consultancy expertise with practical advice, custom-built training courses and customer-centric professional services. Clients range from local housing authorities to multi-national call centres. Director Brian Hutcheson gained vital experience over his career spanning 24 years with companies like Whitbread, Thomson Travel and BeCogent.
Brian was introduced to learndirect Scotland via Greenock Chamber of Commerce. He said: “At the time, learndirect scotland was offering to source up to five free online courses for Chamber members. I arranged an interview with the local training partner, who carried out a very detailed audit of my company’s needs, before suggesting a number of courses. This was invaluable, and helped to guide me towards the training I needed.”
Brian has completed two courses - PowerPoint presentations and Project Management - and has found the accessibility of learndirect scotland’s courses a real bonus. With his business taking him all over the UK, it is essential that he can operate from wherever he is based.
He said: “The courses sourced by learndirect scotland have benefited both myself and my clients. Business is going 1000 times better than I could have hoped for when I first took the leap of faith to start Class 1. “I have now incorporated another company, Inspired Training Solutions Ltd, to cope with the growing demand for quality training. We have optimised both websites www.class1consultants.co.uk and www.inspiredtrainingsolutions.co.uk and I will be looking to learndirect scotland to help Inspired Training Solutions develop further. The courses have allowed me to increase my core skills as well as expand the business. Whether it’s creating presentations or developing performance management strategies, the courses have benefited all aspects of the business.”
He said “An additional bonus is that, as the courses are online, they can be accessed via my laptop from hotels around the country. It’s like having a mobile library to hand.”