We have encouraged and supported thousands of small businesses in developing training action plans which focus on improving staff performance, business productivity and competitiveness.

Our message is simple and applies to any business - no matter what your size or sector:

Developing your people will reward your business in the following ways:

• A competitive edge—new skills and attitudes can put your business ahead of the pack
• Improved customer service and reputation — your people are your shop window
• Increased morale — staff are more motivated and fewer take time off
• Improved retention rates — people will stay and bring cost savings by keeping skills
• More innovation and the ability to introduce new technology and work practices
• A better employment brand — attracting the best people because they’ll get ahead.

In addition, getting your staff into workplace learning will have an impact on your bottom line, for example:

• Less wasted time and materials
• Fewer mistakes and accidents
• Higher productivity—people with more skills and better focus produce more
• Less disruption to the workplace and lower recruitment costs.

For more information, call the learndirect scotland for business helpline on 08456 000 111.